make the brand easier to decide with.

We help New Zealand organisations define a brand direction people can understand, use and carry into the work.

Case Studies

Brand decisions with somewhere to go

A look at the moments when clearer positioning gave the organisation a stronger way forward.

Explore all our projects
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Give the brand a job beyond the presentation

Brand strategy is useful when it helps the organisation choose what to say, make and prioritise next.

  • Start with the decision the brand needs to support
  • Find the truth beneath the assumption
  • Make the position clear enough to use
  • Give the organisation a direction it can keep
Explore our approach
Malcolm chats with two colleagues around a table in the Firebrand office.

Make the direction usable

We move from the question behind the brand to a direction people can use in the decisions that follow.

  • Understand the organisation

    Listen for what is true, changing and getting in the way.

  • Find the position

    Use audience, market and organisational evidence to define a meaningful place to stand.

  • Build the foundations

    Set the proposition, principles and decisions the brand needs to guide.

  • Put it to work

    Translate the direction into language, design and choices the team can use.

Build what comes next

Firebrand helps New Zealand organisations work out what matters next, then brings the right capability to make it happen.

FAQs

Questions worth asking before you start

What is included in brand strategy?

The scope depends on the decision. It may include audience and market understanding, positioning, proposition, brand principles, architecture, messaging direction and practical guidance.

Who is brand strategy for?

It is useful for organisations entering a new phase, serving a changing audience or finding that the current brand no longer helps people choose.

Do you provide research?

Where it is appropriate and included in the agreed scope, Firebrand can support audience, competitor and organisational research.

Will the strategy include a new visual identity?

Not always. We define the strategic job first, then recommend the brand, identity or messaging work the organisation actually needs.