make it easier for people to take part.
We help community and not-for-profit organisations explain their purpose, reach the people who matter and build websites, campaigns and content their teams can keep using.
Good work has to hold up in the real world
We help New Zealand community and not-for-profit organisations make their services, information and digital experiences clearer, more accessible and easier to sustain.
- Make it easier for people to find support and take part
- Respect the experience and circumstances of the people being served
- Focus limited resources where they improve the experience most
- Leave staff and volunteers with tools they can confidently keep using
Core partners
Our process
Make the work useful and sustainable
We shape the work around the people it serves, the resources available and the team responsible for keeping it going.
Understand the people
Listen to the organisation, its staff, volunteers and the people who rely on its work.
Focus the effort
Identify the journeys, messages and tools that will make the most useful difference.
Make it together
Test the work with real content and relevant feedback while there is still room to improve it.
Leave it workable
Set up clear ownership, reusable assets and practical support for the people taking it forward.
How Firebrand supports organisations across NZ sectors
We learn how the organisation works before deciding what the work should do.
- Health, education & careClear, accessible experiences for decisions that can be personal, complex and time-sensitive.Explore health, education & care
- Public & regionalPublic & regional — Clear, accessible work for organisations accountable to communities, governance and the long term.Explore public & regional
- Private businessesPractical digital and marketing work built around commercial pressure, real resources and the people who keep it moving.Explore private businesses
- Established organisationMake complex structures, audiences and responsibilities easier to navigate, manage and act on.Explore established organisation
Start with your world
Tell us what is happening in your organisation. We’ll start by listening.
FAQs
Questions worth asking before you start
Do you work with charities and community organisations?
Yes, subject to fit and scope. Firebrand's current community page shows a mix of projects, partnerships and supported causes; each relationship should be labelled accurately.
Can you work within a limited budget?
We can help prioritise the decisions and journeys that matter most. The scope needs to be realistic about content, governance and who will maintain the result.
Can you work with staff, volunteers and boards?
Yes. The approval path, decision-makers and time required from each group should be agreed early.
Can you donate or sponsor the work?
Discuss the situation with Firebrand and confirm any support arrangement separately.