Firebrand were tasked with designing a user interface that could be used by Port Otago staff, external dispatchers and truck drivers to manage booking vehicles in and out of the port. As part of a bigger improvement project at the port, excellent communication was required with both Port Otago and other external stakeholders to ensure a successful outcome.
Working closely with the team at Port Otago, Firebrand's solution was a smart application that provides clear instruction and feedback to the user, ensuring vehicles are booked quickly and information is easily interpreted by dispatchers and drivers.
The application performs two key functions - booking vehicles in and out of port, and displaying the status of bookings in real time to dispatch staff. Since it's implementation, the new application has helped to streamline the booking process for Port Otago and the trucking companies that come in and out of Port. User feedback has been positive, with internal and external staff all taking to the new interface with ease.
Check out the portfolio piece here.