Mercy Hospital Quality Award Videos 🎥...and the winner is?

Quality improvement is central to achieving Mercy Hospital’s shared purpose ‘exceptional care that makes a difference’. Each year Mercy celebrate significant quality improvement projects at an awards evening. Gareth Harvey and Bex had a great time recently supporting the Mercy Hospital team to capture the stories of the incredible and innovative projects nominated for the 2020 Quality Awards. The team at Mercy know how to celebrate success and teamwork. This year projects addressed business challenges ranging from cleaning protocols to digital transformation to handover communication - check out the winning team above for their service delivery change - Nothing about me without me.

Check out the Mercy Hospital YouTube channel to see the other highly innovative 2020 Quality Award projects and perhaps consider how you too can celebrate success, harness creativity and make continuous improvements a team thing...we are all in this together.